At Vetalir, we are committed to delivering your jewelry safely and efficiently. Please review our shipping policy below for details on processing times, delivery, and tracking.
Order Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with your shipping details.
Shipping Time & Cost
We currently ship within the United States.
| Shipping Method | Estimated Delivery Time | Cost |
|---|
| Standard Shipping | 6–13 Business Days | Free |
Note:
Total delivery time = Processing Time + Shipping Time.
Delays may occur due to high demand, holidays, or carrier issues.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order directly on our website or via the shipping carrier.
If you need assistance, contact us at:
contact@vetalir.com
Order Changes & Cancellation
Orders can only be modified or canceled within 2 hours of placing the order.
If you need to make changes, please contact us immediately at:
contact@vetalir.com
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
If you notice an error, contact us immediately at:
contact@vetalir.com
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customer Support
If you have any questions regarding your order or shipping, feel free to contact us:
contact@vetalir.com
+1 (917) 997-6574